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FAQ

KICKSTARTER

How should I order to receive my discount?

Please use the email address you used for Kickstarter.  We've inputted our wonderful Backers' email addresses into this system, so we can attribute your discount to your email address.

Can I use both discounts?

Yes!  You should be able to use both discounts for your order.  Please contact us if you have any issues with ordering.

 

THE PRODUCT

How does Blooms Privé work?  

Blooms Privé is a patent-pending underwear that has detachable sides and can fold into its own self-enclosed hidden pocket for ease of transport and discreet use.  It is available with two different lining options -- regular and a period-friendly absorbency.

What makes it revolutionary?

No other panty on the market addresses the three things Blooms Privé is known for -- having detachable sides, two types of lining absorption, and being able to fold into its own pocket.  This is why we feel Blooms are the next evolution of women’s underwear. 

What’s the pocket for and how do I use it?

The pocket allows Blooms to be rolled up and tucked into a ball and transported discreetly in your purse.  Ladies, we heard you about using the pocket for other things...what you put in the pocket is entirely up to your discretion! ☺️

What is the composition of the metal clasps?

Our clasps are made of 100% hypoallergenic zinc alloy with an electroplated surface coating that is eco-friendly and free of lead and nickel.  The clasps are rust-resistant and machine washable. 

What is the composition of the panties?

The fabric composition for Blooms are 87% polyester with 13% spandex. It is finished with antimicrobial technology. The lining is 88% nylon and 12% spandex.   

Will the metal clasps cause discomfort while I’m wearing Blooms?

The metal clasps on Blooms Privé are designed to sit on your hips in a place that doesn’t cause discomfort.  We’ve tested them during yoga sessions, throughout busy days and activities, and have not been distracted or made uncomfortable by their placement.  If it does cause you discomfort, please let us know!

How do I care for Blooms?

Blooms are best washed by hand with a mild detergent.  But we know you’re busy, so the next best thing is in a mesh garment bag on the delicate wash cycle (cool water), and hung to dry.  Make sure the clasps are connected before washing! If Blooms are put in the dryer, please use the medium to cool air setting. The only noticeable wear and tear with washing we’ve seen (and can’t prevent), is that the clasps tend to lose their brilliant shine after many washes through tumbling in the washer and dryer.

How long does Blooms last?

Blooms should last as long as any other pair of your regular underwear.  Blooms are made of high quality fabrics, the clasps are made for active use, and they will be sewn at a quality facility that produces athletic and swim wear.

Are Blooms disposable?

Blooms may be disposed of, but are intended to be worn and used just like your regular underwear.  We’ve designed and produced Blooms to be as durable and long-lasting as any standard underwear, using clasps that are made for active use, and sewn at a quality production facility.  Just wash, wear, and repeat!

Do you offer sizes above 4XL?

We are currently producing sizes from XS to 4XL.  We hope to offer larger sizes if the demand calls for it -- we want to support women of as many sizes as possible! 

Are Blooms available in sizes for juniors?

Our sizes may fit some juniors -- please refer to the size chart to see if the measurements match that of the young lady.


    THE LINING

    What do you mean by “period friendly"?

    Period-friendly means that the panties can absorb moisture from vaginal discharge, sweat, and light periods without soaking through.  Our period-friendly lining has 3 layers of protection. The top mesh layer helps keep you dry as it wicks away moisture, the second layer absorbs fluid keeping you from feeling wetness and is made of impermeable fabric that protects the fluids from showing through, and the third layer is the outside fabric of the Blooms underwear.  You’ll know when it’s time to change your Blooms, but it should not be visible to anyone else! 

    Can Blooms replace panty liners?

    Yes!  The period-friendly Blooms have an absorbency similar to pantyliners (1 tablespoon of liquid), allowing you to wear them comfortably and with confidence.  Keep a spare pair of Blooms in your purse to change your underwear when the underwear has maxed out its absorbency.  

    Can Blooms replace maxipads?

    No, Blooms are not meant to replace maxipads.  Our period-friendly lining has an absorbency similar to panty liners (1 tablespoon of liquid), but is not intended to replace maxipads.

    Can Blooms be used for bladder incontinence?

    Yes, our period-friendly Blooms can absorb up to a tablespoon of liquid, making it ideal for light bladder incontinence.  No need to worry about sneezing or laughing and the unexpected result!

    How absorbent is the period-friendly lining?

    Our period-friendly Blooms can absorb up to a tablespoon of liquid, which is comparable to a panty liner or single tampon. 

    What is the cut of the lining?

    The lining gusset is 5” in length and is cut to a standard fit like regular underwear.

    What color is the lining?

    The lining for Blooms are all black.  

     

    ORDERING

    Can I order internationally?

    Not at the moment, but we're working on it! For now, we're only taking U.S. orders.

    What is the Blooms return and exchange policy?

    Due to the nature of the purchase, Blooms Privé underwear are non-returnable. For the cleanliness and safety of our ladies, we want to assure them that every purchase has not ever been worn or tried on by someone else.  If the Blooms aren’t to your liking of fit or comfort, we offer a free exchange for first time orders, of equal purchase amount. For the original order, we ask that you keep them and encourage you to please wash them and donate to a friend, family member, or local clothing closet that supports women in need. 

    For exchanges:

    We will provide free exchange for a customer’s first order only, for equal purchase amount. All exchanges are processed shortly after the item(s) are received at our warehouse. Our customer service team will review any questions you may have about the fit and provide a consultation before placing the exchange order.

    Blooms Privé proudly stands behind the design and quality of its products. Except for any products designated on the Site as non-returnable, we will accept a return of the products for a refund of your purchase price, less the original shipping and handling costs, provided such return is made within 20 days of shipment and provided such products are returned in their original unused condition, including in their original packaging with tags attached. To return products, you must email our Returns Department at returns@bloomsprive.com to obtain a Return Merchandise Authorization (“RMA”) number before shipping your product. No returns of any type will be accepted without an RMA number.

     

    Who do I contact for more questions?

    You may contact us at support@bloomsprive.com.  We will respond to you as soon as possible!

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